RT @briansolis: Empowering Employees Improves...
RT @briansolis: Empowering Employees Improves Customer Relationships and Grows Revenue http://t.co/dO6NYCH5fn
February 03, 2014
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Empowering Employees with Social Media Improves Customer Relationships and Grows Revenue
Employee empowerment is about creating brand advocates to scale customer relationships and effectively compete in new digital markets. Organizations can no longer rely on inbound and outbound sales reps, people willing to jump through hoops and obstacles via call centers, or traditional marketing to boost awareness and demand.